Privacy Policy

Effective Date: August 1, 2026

Piedmont Roofing Solutions respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Request a free roof inspection or estimate
Submit a contact form
Request an appointment
Contact us by telephone, email, or through our website
Ask about roof replacement, roof repair, insurance claim assistance, gutters, or other services

The information collected may include your:

Name
Telephone number
Email address
Property address
Preferred appointment date or time
Details about your roof, property, insurance claim, or requested service
Any additional information you choose to provide

Information Collected Automatically

Our website and its service providers may automatically collect limited technical information when you visit the site, including:

Internet Protocol address
Browser and device type
Pages viewed
Date and time of the visit
Referring website
General geographic area
Website activity and performance information

This information may be collected through cookies, pixels, analytics tools, and similar technologies.

How We Use Your Information

Piedmont Roofing Solutions may use the information collected to:

Respond to questions and service requests
Schedule inspections, estimates, or appointments
Prepare and provide roofing estimates
Communicate about current or potential projects
Provide roof replacement, repair, insurance claim assistance, gutter, and related services
Improve our website, advertising, and customer service
Maintain business and project records
Protect against fraud, misuse, or security threats
Comply with applicable legal obligations

Telephone, Email, and Text Communications

When you provide your telephone number or email address, you authorize Piedmont Roofing Solutions to contact you regarding your inquiry, appointment, estimate, or project.

We may communicate with you by telephone, email, or text message. Message and data rates may apply to text messages. You may ask us to stop promotional communications at any time. Transactional communications concerning an active request, appointment, estimate, or project may continue when necessary.

Submitting a request does not require you to purchase any service.

Cookies and Analytics

Our website may use cookies and similar technologies to operate correctly, remember visitor preferences, understand website traffic, measure advertising performance, and improve the visitor experience.

Some cookies may be provided by Wix or other third-party services used to host, secure, analyze, or advertise the website. You may be able to limit cookies through your browser settings. Disabling cookies may affect how certain website features operate.

How We Share Information

Piedmont Roofing Solutions does not sell your personal information.

We may share information only as reasonably necessary with:

Website hosting and technology providers
Scheduling, estimating, invoicing, or customer-management providers
Analytics and advertising providers
Subcontractors, suppliers, inspectors, or other parties assisting with your requested project
Insurance-related parties when you request insurance claim assistance
Professional advisers, government authorities, or law enforcement when required by law or reasonably necessary to protect our rights

These parties may receive only the information reasonably needed to perform their services.

Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, manufacturers, financing providers, or other services. Piedmont Roofing Solutions is not responsible for the privacy, security, content, or practices of third-party websites.

Review the privacy policies of those third parties before providing them with personal information.

Data Security

We use reasonable administrative and technical measures intended to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business and warranty records, resolve disputes, enforce agreements, and comply with legal, tax, insurance, and accounting obligations.

Information that is no longer reasonably needed may be deleted, anonymized, or securely disposed of.

Children’s Privacy

Our website and roofing services are intended for adults and property owners. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that information was submitted by a child under 13, we will take reasonable steps to delete it.

Your Privacy Choices

You may contact us to:

Ask what personal information we maintain about you
Request that inaccurate information be corrected
Request deletion of information, subject to legal and business-record requirements
Withdraw consent to receive promotional communications
Ask questions about our privacy practices

Certain requests may require us to verify your identity.

Changes to This Privacy Policy

Piedmont Roofing Solutions may update this Privacy Policy as our website, services, or legal obligations change. The revised policy will be posted on this page with a new effective date.

Contact Us

For questions or requests concerning this Privacy Policy, contact:

Piedmont Roofing Solutions
Serving the Piedmont Triad and surrounding areas
Phone: 336-528-0779
Email: prs.4nc@gmail.com